App Store & Play Store reviews

Every review gets a reply. In your team's voice.

Eirin is an AI teammate for game studios. It drafts a reply to every App Store and Play Store review, learns the tone from replies your team has already written, and posts nothing until you approve it.

Book a 30-minute call

We'll show you Eirin's replies to your own game's reviews.

Free through 2026
20-minute setup
Nothing posts without you

A real Play Store review · game and player name removed

PlayerRacing game · Play Store

★★★★★

“I had at least more than 35000 gem and 40 million coins in my account save up through grinding before uninstalling the game but now when I install the game again I only have 100 gem and 32000 coins please it was my hard work collecting that please help”

77 players found this helpful · no reply from the studio

Eirin’s draftWaiting for your approval

In your voice

“We’re sorry your progress didn’t come back after reinstalling, especially after all that grinding. Please get in touch with our player support by tapping the gear icon in-game and selecting ‘Contact Support’, and tell them what you had before, so the team can look into it. Thanks for sticking with us!”

ApproveEditSkip

+0.7★Average rating lift for players who get a reply to their review, according to Google

15+ hoursSaved every week on community work by our partner studios

You approveNothing posts until you say yes

FreeThrough December 31, 2026 for founding partner studios

Sound familiar?

“We get thousands of reviews and can’t reply to them. Our rating is slipping, and the AI replies in our ASO tool sound like a bot.”

Thousands of reviews a month, and the one-star ones wait the longest.
Template replies that players can tell are templates.
The rating that sells your game slips while nobody has time to answer.

How Eirin handles reviews

Replies your players can tell a person approved.

Sounds like your team

Eirin learns tone and phrasing from the replies your team has already written. No past replies yet? Set the tone you want and it follows.

Answers what the player said

Each draft responds to the bug, ad or purchase in that review, and points the player to your real support route from your knowledge base.

You approve, or let routine ones post

Every draft waits for a yes, an edit or a skip. When you’re ready, let routine replies like a thank-you on a five-star review post on their own.

How it works

Live in one call.

Book a call
Pick a time below. 30 minutes, no prep needed.
Connect your stores
We connect App Store Connect and Google Play with you on the call and add your support details.
About 20 minutes
Approve the drafts
Eirin drafts a reply to every new review. You approve, edit or skip.
A few minutes a day

One teammate, every channel

The same Eirin covers the rest of your community.

Writes replies on

Drafted in your voice, approved by you.

Play Store
App Store
Discord
Instagram
Support email

Reads and reports on

What players say, ranked in one report.

Play Store
App Store
Steam
Reddit
Discord
YouTube
Instagram

Replies on Steam, Reddit and YouTube aren’t supported yet. Eirin reads them and includes them in your report.

Founding Partner Programme

Book a 30-minute call.

Pick a time that suits you. It’s a working session on your game, not a sales deck.

Free until December 31, 2026, with founder pricing locked in after
A 20-minute setup, done with you
Nothing posts until you approve it
A direct line to the founders and a say in what we build next

On the call

Your game’s reviews: how many, how many answered, and what players are saying.
Eirin drafting replies to your real reviews, live.
If it fits, we connect your stores on the spot.

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✓

You’re booked

The invite is on its way to your inbox. If you can, bring your game’s store link or Discord invite to the call.

Questions

Before you book

Will the replies sound like AI?

Eirin learns the tone and phrasing of replies your team has already posted, so drafts read like your team wrote them. You can also set the tone yourself, and every draft is yours to edit before it goes out.

Does anything post without us?

No. Nothing posts until you approve it. If you want, you can later let routine replies, like a thank-you on a five-star review, post on their own.

We already read every review. Why would we need this?

Keep reading them. Eirin takes the typing: it drafts the reply so you approve in seconds instead of writing from scratch, and it groups what players are saying so the patterns are easy to see.

Does it work with more than one game?

Yes. Connect each game’s store listing and Eirin drafts replies for all of them.

What does it cost?

Nothing until December 31, 2026 for founding partner studios, with founder pricing locked in after that. Setup is a 20-minute call, done with you.