Player feedback analysis

What your players are saying, ranked.

Eirin is an AI teammate for game studios. It reads your App Store, Play Store, Steam, Reddit, Discord and YouTube feedback, then ranks what players complain about and praise, in their own words.

Get the report for your game

Book a 30-minute call. Bring your store link and we'll set up a report for your game.

Free through 2026
20-minute setup
Nothing posts without you

Sample report layout · illustrative numbers

Player Sentiment ReportLast 30 days · all sources

Weekly

4,218reviews read

−0.3★since the update

6sources

Top complaints, by mentions

Energy timer after the update412“used to play an hour, now it’s 10 minutes and wait”
Crash on older Android phones268
Matchmaking against higher levels171

Needs attention: crash reports doubled on Reddit and the Play Store in 48 hours.

15+ hoursSaved every week on community work by our partner studios

20 minutesTo set up, done with you on one call

You approveNothing posts until you say yes

FreeThrough December 31, 2026 for founding partner studios

Sound familiar?

“We have 4,000 reviews and three Reddit threads, and we’re arguing in Slack about what the real problem is. Ratings dropped after the update and we’re guessing why.”

Feedback is spread across stores, Steam, Reddit and Discord, and nobody reads all of it.
The loudest thread wins the roadmap argument, not the most common complaint.
The rating drops after an update and you find out why weeks later.

What’s in the report

One report your whole team can act on.

Ranked by mentions, in players’ words

Complaints and praise are counted and quoted, so you see how many players feel this way, not just who shouted. Each report ends with five prioritised actions.

Every source in one place

App Store, Play Store, Steam, Reddit, Discord, YouTube and Instagram, with a breakdown by source. Ask follow-up questions in plain English.

Rules you set

Tell Eirin ads are part of your model and it stops flagging them, so the report shows what’s new, not what you already know.

How it works

Live in one call.

Book a call
Pick a time below and bring your store link.
Connect your sources
Store pages, Steam, your subreddit and Discord, connected with you on the call.
About 20 minutes
Get the report
It lands in your inbox or Slack on your schedule, with what needs attention at the top.
Weekly, or as often as you like

One teammate, every channel

The same Eirin covers the rest of your community.

Writes replies on

Drafted in your voice, approved by you.

App Store
Play Store
Discord
Instagram
Support email

Reads and reports on

What players say, ranked in one report.

Steam
Reddit
App Store
Play Store
Discord
YouTube
Instagram

Replies on Steam, Reddit and YouTube aren’t supported yet. Eirin reads them and includes them in your report.

Founding Partner Programme

Get the report for your game.

Pick a time that suits you. It’s a working session on your game, not a sales deck.

Free until December 31, 2026, with founder pricing locked in after
A 20-minute setup, done with you
Nothing posts until you approve it
A direct line to the founders and a say in what we build next

On the call

Your game’s sources: stores, Steam, Reddit, Discord.
A first look at what your players complain about and praise.
If it fits, we set up your weekly report on the spot.

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✓

You’re booked

The invite is on its way to your inbox. If you can, bring your game’s store link or Discord invite to the call.

Questions

Before you book

Which sources does it read?

App Store, Play Store, Steam, Reddit, Discord, YouTube and Instagram. You pick which ones go into the report.

How is this different from a review scraper?

A scraper gives you a spreadsheet. Eirin groups what players say into themes, counts and quotes them, flags what needs attention and ends with prioritised actions, and you can ask it follow-up questions.

Can it ignore complaints we already expect?

Yes. Set rules like “ads are part of our model” and those themes are treated as background, so new problems stand out.

Where does the report go?

To your inbox or Slack, on the schedule you set. There’s also a web chat to dig deeper.

What does it cost?

Nothing until December 31, 2026 for founding partner studios, with founder pricing locked in after that. Setup is a 20-minute call, done with you.