Community Intelligence & Support Engine

Meet Eirin The AI Community Partner for your Game

Eirin tracks what players say across all your community channels and helps your studio spot problems early. It drafts a reply to every review, Discord question and support email in your voice, and nothing posts until you approve it.

Backed by top investors

Hashed SquarePeg Tiger Global Distributed Global Beenext
What Eirin knows. Grows every day. DAY 1 DAY 12 DAY 30 DAY 90 Store pages · wiki · reviews AUTOMATIC Patch notes · v2.3 AUTOMATIC Game design document YOU SENT IT Brand voice guide YOU SENT IT

Knows your gamefrom day one.

Eirin reads your store pages, patch notes and game wiki on its own. Add your FAQ, game design document or brand voice guide to its knowledge base, or send them by email or Slack, and it uses them in everything it does, showing which fact each answer came from. It learns more about your game every day.

Instant Setup Knows Your Game Always Learning

Listens on every channel.Finds what matters.

Eirin brings Steam, App Store, Play Store, Reddit, Discord and more into one place. It spots patterns across channels, and your team can ask it about any channel, trend or change in sentiment in plain English.

Patterns Across Channels Ask Anything All in One Place
EIRIN App Store Discord Steam Google Play Reddit YouTube FOUND ACROSS CHANNELS Matchmaking spike after v2.3 ranked launch
Player sentiment report WEEKLY · MON OurGame · 8 Jul to 18 Aug 2026 · 4,412 reviews SENTIMENT SCORE POSITIVE SHARE / 10 % 4.8 4.6 4.4 4.3 64 63 62 61 ▼ 0.5 ▼ 2.5% Sentiment trend DECLINING Positive minus negative share · dashed = release 70% 60% 50% 40% 30% 8 Jul 22 Jul 5 Aug 18 Aug Summer event v1.46.2 v1.47.0 Sentiment slid 7.3 pts in the 3 days after v1.47.0 Sentiment mix VS PREVIOUS 6 WEEKS 61.0% 21.0% 18.0% Positive 61.0% ▼2.5 2,691 Neutral 21.0% ▲0.4 927 Negative 18.0% ▲2.1 794

Reports that come to you.Insights you can act on.

Eirin turns reviews from every store and channel into a clear sentiment report. You get the key numbers, a breakdown by source and the issues behind them, sent to your inbox on your schedule. Set rules for complaints you already expect, like ads in a free game, and it keeps them out of the way so new problems stand out.

Breakdown by Source Key Insights On Your Schedule

Reporting whereyou already work.

Eirin works inside the tools your team already uses. Get reports, digests and alerts by email or Slack, and use webchat to dig deeper. Every feature works in all three places.

Email Reports Slack Digests Web Chat
Where reports go. You pick the schedule. Eirin sends them. Weekly report ready Gmail MON 08:00 Slack #community Webchat ANYTIME Read only unless you allow more. No new dashboard or extra seat.
How every player becomes a fan New player · Discord “I got stuck on level 2 😕” Eirin · personal reply in your voice “Try the ledge on the right. You’ve got this. Thanks for sticking with us 💪” Same player came back Left a 5★ review · played all weekend ⭐ Every player · indie to AAA · no one ignored

Treat every player like a VIP.For a fraction of the cost.

Eirin drafts fast, personal replies on the App Store, Play Store, Discord, Instagram and support email, in your studio’s voice. Google says players who get a reply to their review raise their rating by 0.7 stars on average, and our partner studios save 15+ hours a week on community work.

Multilingual Indie to AAA Studios 15+ Hours Saved Weekly

One Eirin.For your whole team.

The same insights, shaped for your role
Every channel in one ranked list Discord Steam Reddit App Store YouTube 1Matchmaking waitsURGENT1,284 players · 5 channels 2Steam Deck crashHIGH612 players · 3 channels 3Pricing confusionWATCH388 players · 2 channels Community health · last 30 days +18% Volume, urgency and trend for every issue
Grow without hiring more.

The Producer

Your players tell you what's working and what isn't, but that feedback is spread across Discord, Steam, Reddit, app stores and social media. Eirin reads it all, 24/7, and shows you what's most urgent, how many players it affects and how community health is changing. Run a bigger community without a bigger team, and keep players happy and coming back.

ReduceTime to spot issues
ProtectRetention and growth

What makes Eirin different

NO OTHER TOOL DOES ALL OF THIS
01
Hire, Don’t Subscribe

A teammate with its own name and email.

02
Reports to You

Sends updates to your inbox and Slack. No need to log in anywhere.

03
You Approve Every Reply

Drafts replies on every channel, and posts nothing until you say yes.

04
Made for Gaming

Understands gamer terms like 'nerf' and 'review bomb'.

05
Learns Your Game Over Time

Gets to know your game better with every patch and document you share.

06
Help When You Need It

Features show up as you work. No training needed.

Use cases

Start with the problemyou have today.

Store reviewsEvery review gets a reply. In your team's voice.App Store and Play Store replies in your voice.See how → DiscordYour Discord, answered. From your own patch notes.Repeat player questions, answered from your docs.See how → Player feedbackWhat your players are saying, ranked.Every review and thread, ranked in one report.See how → Support emailEvery support mail gets a draft. You just approve.A drafted answer to every player email.See how → Small studiosBefore you hire a community manager.Cover the repetitive half of the job today.See how →

Built by Experts Behind Successful
Games & Digital Products

Our team brings experience from some of the world's best known companies

Pricing

Founding Partner Programme

25 studios per cohort

Get Eirin free while we build it with you.

You get

Free until Dec 31, 2026

  • A 20‑minute setup, done for you
  • A direct line to the founders
  • A say in what we build next
  • Founder pricing, locked in
You give

20 minutes of feedback every two weeks

  • Your logo and a case study
  • A shout-out on X, LinkedIn or to your networkOnly if Eirin earns it

How it works

  1. Sign up

    Claim one of the 25 spots in this cohort.

  2. Get set up

    We set up Eirin with you on a 20‑minute call.

  3. Build it together

    Use Eirin free and share feedback every two weeks.

Your Community. Your Voice.
At AI Scale

Hire Eirin to support your players and grow your game.