Free until Dec 31, 2026
- A 20‑minute setup, done for you
- A direct line to the founders
- A say in what we build next
- Founder pricing, locked in
Community Intelligence & Support Engine
Eirin tracks what players say across all your community channels and helps your studio spot problems early. It drafts a reply to every review, Discord question and support email in your voice, and nothing posts until you approve it.
Eirin reads your store pages, patch notes and game wiki on its own. Add your FAQ, game design document or brand voice guide to its knowledge base, or send them by email or Slack, and it uses them in everything it does, showing which fact each answer came from. It learns more about your game every day.
Eirin brings Steam, App Store, Play Store, Reddit, Discord and more into one place. It spots patterns across channels, and your team can ask it about any channel, trend or change in sentiment in plain English.
Eirin turns reviews from every store and channel into a clear sentiment report. You get the key numbers, a breakdown by source and the issues behind them, sent to your inbox on your schedule. Set rules for complaints you already expect, like ads in a free game, and it keeps them out of the way so new problems stand out.
Eirin works inside the tools your team already uses. Get reports, digests and alerts by email or Slack, and use webchat to dig deeper. Every feature works in all three places.
Eirin drafts fast, personal replies on the App Store, Play Store, Discord, Instagram and support email, in your studio’s voice. Google says players who get a reply to their review raise their rating by 0.7 stars on average, and our partner studios save 15+ hours a week on community work.
Your players tell you what's working and what isn't, but that feedback is spread across Discord, Steam, Reddit, app stores and social media. Eirin reads it all, 24/7, and shows you what's most urgent, how many players it affects and how community health is changing. Run a bigger community without a bigger team, and keep players happy and coming back.
Every release brings thousands of player opinions, and it's hard to know which ones matter. Eirin gathers feedback from every channel, groups it by topic, ranks it by urgency and tracks sentiment over time. Your team can plan the roadmap on real data, see how each release landed and build what players want.
Running a growing community shouldn't mean answering the same questions all day or worrying about missing something big. Eirin works with you 24/7. It finds important discussions, drafts personal replies and flags the threads that need you. Players get faster help, and you get more time to connect with them.
A teammate with its own name and email.
Sends updates to your inbox and Slack. No need to log in anywhere.
Drafts replies on every channel, and posts nothing until you say yes.
Understands gamer terms like 'nerf' and 'review bomb'.
Gets to know your game better with every patch and document you share.
Features show up as you work. No training needed.
Use cases
Our team brings experience from some of the world's best known companies
25 studios per cohort
Get Eirin free while we build it with you.
Free until Dec 31, 2026
20 minutes of feedback every two weeks
How it works
Claim one of the 25 spots in this cohort.
We set up Eirin with you on a 20‑minute call.
Use Eirin free and share feedback every two weeks.
Hire Eirin to support your players and grow your game.